With all the advantages that technology brings to the workplace comes a new cost of overhead that the enterprise must deal with. Maintaining systems, controlling spam, internet threats and employee abuses can add up to great costs in lost production and large repair bills. These costs are not only unpredictable in nature, but, too often, sink to the bottom of profit and loss statements, rendering them invisible to key management personnel. Managed Services is designed to meet these challenges head on and relieve the burdens too often accompanying today's technology landscape. J. Lack recognizes that there is a real need to define precisely what Managed Services are, what it's Core Manager^tm platform does, as well as what the real benefits are for your business.